When confronted with an auto accident you want your life back in order and your means of transportation repaired properly or replaced as quickly as possible.

Before you begin the vehicle repair process it is particularly important to know what rights and considerations you may be entitled to so that you may protect and assert them and not lose or forfeit them.

To begin, reading the nationally accepted Auto Repair Bill of Rights can help guide you through the repair or replacement process.

It will also provide you with the knowledge to build a good relationship with your chosen auto-body repair shop and protect you from possibly being harmed further by others who may place their interest before yours.

Basic Rights:

1. You have the right to select the repair facility of your choice.
2. You have the right to genuine, original equipment manufacturer (OEM) quality replacement parts.
3. You have the right to a guarantee that your vehicle will be repaired to factory specifications and tolerances.
4. You have the right to a guarantee that your vehicle will be repaired to factory specifications and tolerances.
5. You have the right to a local Actual Cash Value (ACV) retail market valuation if your vehicle is determined to be a total loss.